I have had my pillows for just over two months and have loved them. It is just the right amount of support and softness, and can easily be adjusted to whatever shape I need to support my head & neck. Before finding Vero, I tried countless pillows over the past two years only to be stiff/sore or disappointed when they didn't hold their shape well. My Vero pillows have literally helped me sleep better and with no more neck pain! I also bought the protective covers, which are also fantastic. Heather H.